Home / Technologies / Click to Chat (WhatsApp) vs Facebook Customer Chat
Click to Chat (WhatsApp) vs Facebook Customer Chat: who uses which
Click to Chat (WhatsApp) is on more sites: 156,525 against 90,345 for Facebook Customer Chat, about 1.7 times as many. Here's how they compare across the websites we've indexed, and where each one does best.
Where each one is used
| Domain | Click to Chat (WhatsApp) | Facebook Customer Chat |
|---|---|---|
| .com on .com | 78,386 | 38,607 |
| .br in Brazil | 9,846 | 418 |
| .it in Italy | 8,452 | 1,512 |
| .vn on .vn | 19 | 7,832 |
| .in in India | 5,416 | 377 |
| .uk in the UK | 3,333 | 2,414 |
| .es in Spain | 4,844 | 162 |
| .pl in Poland | 267 | 4,442 |
602 sites run both at once.
Questions
Which is more popular, Click to Chat (WhatsApp) or Facebook Customer Chat?
Click to Chat (WhatsApp) is on more sites: 156,525 against 90,345 for Facebook Customer Chat, about 1.7 times as many, across the sites StackGrep has indexed.
Do sites use Click to Chat (WhatsApp) and Facebook Customer Chat together?
602 sites load both. That's often a switch in progress, or two teams picking different tools.
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