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Facebook Customer Chat vs Freshdesk: who uses which
Facebook Customer Chat is on more sites: 90,345 against 3,379 for Freshdesk, about 26.7 times as many. Here's how they compare across the websites we've indexed, and where each one does best.
Where each one is used
| Domain | Facebook Customer Chat | Freshdesk |
|---|---|---|
| .com on .com | 38,607 | 1,594 |
| .vn on .vn | 7,832 | 0 |
| .pl in Poland | 4,442 | 15 |
| .uk in the UK | 2,414 | 121 |
| .my on .my | 2,179 | 5 |
| .au in Australia | 2,054 | 77 |
| .org on .org | 1,703 | 296 |
| .net on .net | 1,623 | 91 |
5 sites run both at once.
Questions
Which is more popular, Facebook Customer Chat or Freshdesk?
Facebook Customer Chat is on more sites: 90,345 against 3,379 for Freshdesk, about 26.7 times as many, across the sites StackGrep has indexed.
Do sites use Facebook Customer Chat and Freshdesk together?
5 sites load both. That's often a switch in progress, or two teams picking different tools.
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