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Facebook Customer Chat vs Intercom: who uses which
Facebook Customer Chat is on more sites: 90,345 against 27,425 for Intercom, about 3.3 times as many. Here's how they compare across the websites we've indexed, and where each one does best.
Where each one is used
| Domain | Facebook Customer Chat | Intercom |
|---|---|---|
| .com on .com | 38,607 | 16,408 |
| .vn on .vn | 7,832 | 5 |
| .pl in Poland | 4,442 | 60 |
| .uk in the UK | 2,414 | 486 |
| .au in Australia | 2,054 | 345 |
| .org on .org | 1,703 | 609 |
| .my on .my | 2,179 | 16 |
| .net on .net | 1,623 | 320 |
31 sites run both at once.
Questions
Which is more popular, Facebook Customer Chat or Intercom?
Facebook Customer Chat is on more sites: 90,345 against 27,425 for Intercom, about 3.3 times as many, across the sites StackGrep has indexed.
Do sites use Facebook Customer Chat and Intercom together?
31 sites load both. That's often a switch in progress, or two teams picking different tools.
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