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Facebook Customer Chat vs LiveChat: who uses which
Facebook Customer Chat is on more sites: 90,345 against 43,952 for LiveChat, about 2.1 times as many. Here's how they compare across the websites we've indexed, and where each one does best.
Where each one is used
| Domain | Facebook Customer Chat | LiveChat |
|---|---|---|
| .com on .com | 38,607 | 21,825 |
| .vn on .vn | 7,832 | 52 |
| .pl in Poland | 4,442 | 363 |
| .org on .org | 1,703 | 2,066 |
| .net on .net | 1,623 | 1,898 |
| .uk in the UK | 2,414 | 1,049 |
| .au in Australia | 2,054 | 625 |
| .my on .my | 2,179 | 55 |
101 sites run both at once.
Questions
Which is more popular, Facebook Customer Chat or LiveChat?
Facebook Customer Chat is on more sites: 90,345 against 43,952 for LiveChat, about 2.1 times as many, across the sites StackGrep has indexed.
Do sites use Facebook Customer Chat and LiveChat together?
101 sites load both. That's often a switch in progress, or two teams picking different tools.
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