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Home / Technologies / Facebook Customer Chat vs Provide Support

Facebook Customer Chat vs Provide Support: who uses which

Facebook Customer Chat is on more sites: 90,345 against 3,021 for Provide Support, about 29.9 times as many. Here's how they compare across the websites we've indexed, and where each one does best.

Where each one is used

DomainFacebook Customer ChatProvide Support
.com on .com38,6072,267
.vn on .vn7,8320
.pl in Poland4,4421
.uk in the UK2,41475
.my on .my2,1791
.au in Australia2,05411
.net on .net1,623261
.org on .org1,70337

4 sites run both at once.

Questions

Which is more popular, Facebook Customer Chat or Provide Support?

Facebook Customer Chat is on more sites: 90,345 against 3,021 for Provide Support, about 29.9 times as many, across the sites StackGrep has indexed.

Do sites use Facebook Customer Chat and Provide Support together?

4 sites load both. That's often a switch in progress, or two teams picking different tools.

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