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Home / Technologies / Facebook Customer Chat vs respond.io

Facebook Customer Chat vs respond.io: who uses which

Facebook Customer Chat is on more sites: 90,345 against 699 for respond.io, about 129.2 times as many. Here's how they compare across the websites we've indexed, and where each one does best.

Where each one is used

DomainFacebook Customer Chatrespond.io
.com on .com38,607310
.vn on .vn7,8320
.pl in Poland4,4424
.uk in the UK2,41412
.my on .my2,17914
.au in Australia2,05412
.org on .org1,70316
.net on .net1,62329

5 sites run both at once.

Questions

Which is more popular, Facebook Customer Chat or respond.io?

Facebook Customer Chat is on more sites: 90,345 against 699 for respond.io, about 129.2 times as many, across the sites StackGrep has indexed.

Do sites use Facebook Customer Chat and respond.io together?

5 sites load both. That's often a switch in progress, or two teams picking different tools.

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