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Facebook Customer Chat vs Shopify Inbox: who uses which
Shopify Inbox is on more sites: 96,077 against 90,345 for Facebook Customer Chat, about 1.1 times as many. Here's how they compare across the websites we've indexed, and where each one does best.
Where each one is used
| Domain | Facebook Customer Chat | Shopify Inbox |
|---|---|---|
| .com on .com | 38,607 | 65,199 |
| .vn on .vn | 7,832 | 24 |
| .uk in the UK | 2,414 | 4,413 |
| .au in Australia | 2,054 | 3,943 |
| .pl in Poland | 4,442 | 200 |
| .ca in Canada | 1,268 | 2,120 |
| .net on .net | 1,623 | 950 |
| .fr in France | 1,410 | 1,054 |
455 sites run both at once.
Questions
Which is more popular, Facebook Customer Chat or Shopify Inbox?
Shopify Inbox is on more sites: 96,077 against 90,345 for Facebook Customer Chat, about 1.1 times as many, across the sites StackGrep has indexed.
Do sites use Facebook Customer Chat and Shopify Inbox together?
455 sites load both. That's often a switch in progress, or two teams picking different tools.
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