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Facebook Customer Chat vs Smartsupp: who uses which
Facebook Customer Chat is on more sites: 90,345 against 21,823 for Smartsupp, about 4.1 times as many. Here's how they compare across the websites we've indexed, and where each one does best.
Where each one is used
| Domain | Facebook Customer Chat | Smartsupp |
|---|---|---|
| .com on .com | 38,607 | 5,791 |
| .vn on .vn | 7,832 | 21 |
| .pl in Poland | 4,442 | 1,995 |
| .cz in Czechia | 949 | 5,129 |
| .uk in the UK | 2,414 | 293 |
| .sk in Slovakia | 672 | 1,850 |
| .it in Italy | 1,512 | 810 |
| .my on .my | 2,179 | 5 |
147 sites run both at once.
Questions
Which is more popular, Facebook Customer Chat or Smartsupp?
Facebook Customer Chat is on more sites: 90,345 against 21,823 for Smartsupp, about 4.1 times as many, across the sites StackGrep has indexed.
Do sites use Facebook Customer Chat and Smartsupp together?
147 sites load both. That's often a switch in progress, or two teams picking different tools.
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