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Facebook Customer Chat vs Tidio: who uses which

Facebook Customer Chat is on more sites: 90,345 against 46,374 for Tidio, about 1.9 times as many. Here's how they compare across the websites we've indexed, and where each one does best.

Where each one is used

DomainFacebook Customer ChatTidio
.com on .com38,60726,965
.vn on .vn7,83282
.pl in Poland4,442600
.uk in the UK2,4142,302
.au in Australia2,0541,210
.org on .org1,703854
.net on .net1,623841
.fr in France1,4101,032

272 sites run both at once.

Questions

Which is more popular, Facebook Customer Chat or Tidio?

Facebook Customer Chat is on more sites: 90,345 against 46,374 for Tidio, about 1.9 times as many, across the sites StackGrep has indexed.

Do sites use Facebook Customer Chat and Tidio together?

272 sites load both. That's often a switch in progress, or two teams picking different tools.

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