Home / Technologies / Facebook Customer Chat vs Zendesk
Facebook Customer Chat vs Zendesk: who uses which
Facebook Customer Chat is on more sites: 90,345 against 47,062 for Zendesk, about 1.9 times as many. Here's how they compare across the websites we've indexed, and where each one does best.
Where each one is used
| Domain | Facebook Customer Chat | Zendesk |
|---|---|---|
| .com on .com | 38,607 | 24,799 |
| .vn on .vn | 7,832 | 273 |
| .pl in Poland | 4,442 | 255 |
| .uk in the UK | 2,414 | 1,602 |
| .au in Australia | 2,054 | 1,037 |
| .org on .org | 1,703 | 1,133 |
| .net on .net | 1,623 | 1,119 |
| .it in Italy | 1,512 | 835 |
195 sites run both at once.
Questions
Which is more popular, Facebook Customer Chat or Zendesk?
Facebook Customer Chat is on more sites: 90,345 against 47,062 for Zendesk, about 1.9 times as many, across the sites StackGrep has indexed.
Do sites use Facebook Customer Chat and Zendesk together?
195 sites load both. That's often a switch in progress, or two teams picking different tools.
Want the whole list?
Sign up to download every site using Facebook Customer Chat or Zendesk as a spreadsheet and see new ones as they appear. 200 free credits to start. No card needed.