Home / Technologies / NICE CXone vs Sunshine Conversations (Smooch)
NICE CXone vs Sunshine Conversations (Smooch): who uses which
NICE CXone is on more sites: 446 against 349 for Sunshine Conversations (Smooch), about 1.3 times as many. Here's how they compare across the websites we've indexed, and where each one does best.
Where each one is used
| Domain | NICE CXone | Sunshine Conversations (Smooch) |
|---|---|---|
| .com on .com | 291 | 145 |
| .au in Australia | 27 | 46 |
| .org on .org | 25 | 5 |
| .uk in the UK | 20 | 9 |
| .nz in New Zealand | 0 | 23 |
| .ca in Canada | 20 | 1 |
| .io on .io | 0 | 20 |
| .br in Brazil | 1 | 14 |
0 sites run both at once.
Questions
Which is more popular, NICE CXone or Sunshine Conversations (Smooch)?
NICE CXone is on more sites: 446 against 349 for Sunshine Conversations (Smooch), about 1.3 times as many, across the sites StackGrep has indexed.
Do sites use NICE CXone and Sunshine Conversations (Smooch) together?
0 sites load both. That's often a switch in progress, or two teams picking different tools.
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