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Home / Technologies / Shopify Inbox vs Zendesk

Shopify Inbox vs Zendesk: who uses which

Shopify Inbox is on more sites: 96,077 against 47,062 for Zendesk, about 2.0 times as many. Here's how they compare across the websites we've indexed, and where each one does best.

Where each one is used

DomainShopify InboxZendesk
.com on .com65,19924,799
.uk in the UK4,4131,602
.au in Australia3,9431,037
.de in Germany2,0081,687
.ca in Canada2,120451
.net on .net9501,119
.fr in France1,054890
.nl in the Netherlands953920

66 sites run both at once.

Questions

Which is more popular, Shopify Inbox or Zendesk?

Shopify Inbox is on more sites: 96,077 against 47,062 for Zendesk, about 2.0 times as many, across the sites StackGrep has indexed.

Do sites use Shopify Inbox and Zendesk together?

66 sites load both. That's often a switch in progress, or two teams picking different tools.

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